Tech Tips

Using the Mainsaver Incident Module


How and when to use the Mainsaver Incident Module


The Mainsaver Incident Module is designed to document and catalog operational or other site incidents that may occur during normal operation. It provides the following capabilities:

• User configurable to define unlimited types of events that may occur
• Complete documentation of incidents including, cause and corrective action
• Ability to associate work orders, purchase orders, and external documents that may have been needed in association with the incident
• Comprehensive reporting of the incident

The incident module is accessed under the Maintenance main menu and Incident Sub-menu. Input values can be seen in the screen shots below.

Note that Incident Type, Incident Severity, and Incident Activity are all user configurable in System Administration > References > Incidents


The benefit of using the incident module is having a single source for cataloging events that occur at the site, and the ability to link these to corrective action, maintenance, and purchasing activity that may have occurred due to the incident. Having this integrated information can be beneficial during plant audits.

Mainsaver offered a variety of CMMS solutions that matched the way our business works. They provided customizable solutions and integration options that effectively manage our maintenance requirements and save us quite a bit of money in the process.